Terms & Conditions
Welcome to Native Ramnad! By accessing our website or placing orders through our online platform and WhatsApp channels, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully before placing an order.
1. General Usage
This website is owned and operated by Native Ramnad to provide authentic traditional foods, palm products, and masalas from Ramanathapuram directly to consumers.
- Acceptance: By browsing this site or communicating with us to purchase products, you confirm your acceptance of these terms.
- Service Revisions: We reserve the right to modify website content, product listings, pricing, and operational policies at any time without prior notice.
- Eligibility: You agree to provide accurate and complete information (such as delivery address and recipient details) when placing orders.
2. Direct WhatsApp Ordering
For convenience and personalized service, Native Ramnad operates direct order placements via WhatsApp.
- Order Confirmation: An order is considered confirmed only after product availability, shipping destination, total pricing, and payment instructions are verified via WhatsApp chat.
- Communication Record: Order details, recipient addresses, and payment receipts exchanged over WhatsApp serve as the official order record.
- Prompt Response: Customers are advised to review order summaries sent in WhatsApp messages before completing payments to ensure details are accurate.
3. Product Information & Pricing
We take extreme care to display accurate descriptions, images, and pricing for all traditional items.
- Natural Handcrafted Variations: Since products like Palm Jaggery (Karuppati), Thothal, and traditional dried items are made using traditional artisan methods, minor differences in shape, texture, color, or shade may naturally occur.
- Price Changes: Prices listed are subject to change based on raw material availability and seasonal conditions. Confirmed and paid orders will not be affected by price updates.
4. Intellectual Property
All trademarks, branding, product images, graphics, logos, and written content on this website are the property of Native Ramnad.
- Restrictions: Reproduction, copying, distribution, or commercial reuse of any site content or images without explicit written permission from Native Ramnad is strictly prohibited.
5. Contact Information
For questions or concerns regarding our terms, services, or order policies, please contact us:
- Business Name: Native Ramnad
- Address: Thuthukudi Main Road, Keelakkarai, Ramanathapuram, Tamil Nadu - 623517
- Email Support: support@nativeramnad.com
